Protect the reputation you've earned.
One fake or unfair review can undo years of good work — a competitor, an ex-employee, someone who never used your business. You've watched the rating slide and felt stuck, because removing it yourself is nearly impossible. We go after reviews that violate platform policy — fake accounts, conflicts of interest, harassment — and get them taken down for good. No review generation. No manipulation. Removals that actually stick.
Monitoring, removal, and response — on every platform.
24/7 Monitoring
Every mention across Google, Yelp, and industry platforms, flagged the moment it appears.
Policy-Violation Removal
Only reviews that break a platform's stated policy: fake reviewer accounts, conflict-of-interest posts, reviews unrelated to a real experience, harassment, and similar clearly-defined violations.
Response Management
Professional, on-brand responses to every review, good or bad — so prospects see a business that listens.
Continuous Protection
Ongoing monitoring and action, not a one-time cleanup.
WHAT WE DO NOT DO
This has been non-negotiable since day one — it's also why the removals we secure actually stick.
A two-location trial. Now 31 locations, one program.
Our largest reputation management engagement started as a trial across two locations for a multi-site healthcare network. It earned enough trust that we now manage Yelp and Google review monitoring across all 31 locations, from a single coordinated process.
A policy-violating review, from flag to removal.
"Terrible service, avoid this place!!!"
Review taken down by the platform.
Reputation isn't a project you finish — it's ongoing exposure.
New reviews land every week, and policy violations need to be caught and actioned fast. That's why this only runs as a monthly retainer: continuous monitoring, continuous removal requests, continuous protection.
Monitoring
Every platform, scanned continuously.
Removal requests
Filed the moment a policy violation appears.
Response management
On-brand replies to every review.
Protection review
Recap of what moved, then it repeats.
See real removals before you commit.
New clients start with a free trial — we identify and act on qualifying violations first, so you see real removals before committing to anything.
Start with a free trial→Kickoff audit
We scan every platform for existing violations.
First removals
Qualifying reviews get flagged and actioned.
You decide
See real results before committing to a retainer.
Common questions.
Do you ever generate or buy fake positive reviews?+
No. We never manipulate or generate reviews — only pursue removal of reviews that violate a platform's own stated policy.
How long does a removal usually take?+
Varies by platform and violation type. Some process within days; others take longer as we escalate through platform review teams.
What happens to reviews that don't violate policy?+
We leave them alone. We manage professional responses instead, so genuine feedback — good or bad — gets addressed openly.
Is this available as a one-time cleanup?+
No. Reputation exposure is ongoing, so this runs exclusively as a monthly retainer.
Which platforms do you monitor?+
Google, Yelp, and other industry-specific review platforms relevant to your business.